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How AI Solves the Management Dilemma

Insight #356

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Do you know why AI is called artificial intelligence? Because it is not intelligent! If something is artificial, then it is fake, imitation, unnatural, not genuine. Thus, if something is fake intelligence, then obviously it cannot be intelligent.

So, why on earth do executives in corporations give so much power to something artificial that isn't intelligent? I'll tell you why.

Because it solves the management dilemma for them. So that they don't have to deal with it.

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What on earth is the management dilemma? Is it real or fake? Let me answer that by asking a few questions. (Yes, I know. So Socrates of me.)

Why did you join your current employer? Did you need the job? Any job? Or did you believe in what the organization stood for? Its vision and aims? Well, for whatever reason, I hope you understand your employer has only one aim: to use you to help the organization achieve its goals.

Now, if you are the one doing the hiring, what do you look for in potential employees? You look for the skills that will help you achieve your goals. And the company's goals, of course. Yet, the people you hire don’t always live up to the promise hinted at during the interview, do they?

But why don't they? Because there is always an imbalance between the goals of the organization and the needs of the individual. And there you have it. The management dilemma. How to balance organizational goals with individual needs. (Or, if you are a so-called servant leader, how to balance the needs of the individual with the goals set by the organization. See, it's still the same dilemma.)

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As a manager of resources, you must focus on achieving the organization’s goals. But as a manager of people, you must pay attention to the aspirations and the wants of the people who make up the organization.

Your role is to find and maintain that balance, employee needs versus organizational demands. That will always be your dilemma. Unless you replace employees with AI. Because AI has no needs, not even artificial ones. (How convenient.)

But be warned. To uphold your AI illusion over reality, you must choose the blue pill over the red pill. Over and over. Indefinitely. Because if you forget, even once, to take the daily corporate blue pill, your own needs will unexpectedly surface and demand attention over the corporate goals under your supervision.

That's when reality bites AI in the A.

Welcome to my side of the nonsense divide.

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(If you don't know blue from red, search online for blue vs red.)

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Quote of the Moment:

“Once upon a time I could have faked it until I made it, but back then I was too intelligent.” The Chief Nonsense Officer.

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